Shipping

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    Fast & Reliable Shipping

    • Frank Aggregate offers low shipping rates through trusted carriers: ODFL, UPS, and FedEx.
    • Shipping quotes for the lower 48 states are instantly calculable by adding a product to your crate and entering your shipping address. For Hawaii, Alaska, and other locations, please contact us for quotes.
    • Complimentary lift gate service is provided for all freight shipments to ensure safe delivery.

    Shipping & Delivery Details

    • Orders are processed and shipped on standard business days (Mon-Fri). Orders placed on weekends or holidays are processed the next business day.
    • For specific product lead times, contact Frank Aggregate directly at 647-559-4464.
    • Carriers include FedEx, UPS, and Old Dominion Freight Line (ODFL).

    Freight Shipping

    • Orders exceeding 140 lb ship via ODFL / FedEx as less-than-truckload freight (LTL). Recipients must be present to sign for goods upon delivery.
    • ODFL / FedEx will contact you a day before delivery to confirm or reschedule. An “Appointment” rescheduling option is available, but no-shows may incur a fee ($80-$475).

    Lift Gate Service

    • Indicate at checkout if your shipping address lacks a loading dock or forklift, to ensure the inclusion of lift gate service at no additional cost.

    Freight Damages & Lost Shipments

    • Report damaged items immediately by refusing the shipment and noting damages on the delivery receipt. Frank will assist with freight claims and replace items damaged in transit free of charge.
    • Report lost shipments promptly. Frank Aggregate will work with the carrier to locate your order, or ship an additional item at no extra cost if the order is deemed lost.

    Shipping to Canada

    • All Canadian shipments require a signature upon receipt and are priced in US Dollars.
    • Shipments to major metropolitan areas in each province are quoted directly; remote locations may incur additional costs.
    • Canadians may save on shipping by receiving items at a US address near the border and importing them personally.

    International Shipping

    • Frank Aggregate offers international shipping with quotes available via phone. International orders are subject to different policies and may incur higher costs.